Communication Apprehension and Coping Strategies of the English Language Learners: Basis for Interactive Activities Enrichment

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Authors

  • Nicole T. Olam Graduate Student, Jose Rizal Memorial State University, Zamboanga del Norte, Philippines https://orcid.org/0009-0008-9860-5281
  • Liza Mae T. Arceo Graduate Student, Jose Rizal Memorial State University, Zamboanga del Norte, Philippines
  • Elmira C. Rodriguez Associate Professor, Jose Rizal Memorial State University-Tampilisan Campus, Zamboanga del Norte, Philippines https://orcid.org/0000-0003-1358-8440
https://doi.org/10.55559/sjahss.v3i10.405

Keywords:

communication apprehension, coping strategies, group discussion, meetings, public speaking

Abstract

Communication apprehension is an uneasiness experienced by all individuals, especially when speaking. Meanwhile, coping strategies are approaches people use in dealing with anxiety. This study determined the level of communication apprehension and coping strategies of the BSED-English major students of the College of Education (CED), Jose Rizal Memorial State University-Tampilisan Campus. The researchers used the descriptive survey method utilizing the survey-questionnaire checklists. The first instrument was adopted from McCroskey's (1981) cited in Diane (2015) Personal Report of Communication Apprehension 24 (PRCA-24). The other one is the validated researchers-made survey statements comprising 30-item statements categorized as strategies for overcoming communication apprehension in group discussions, meetings, interpersonal conversation, and public speaking, with a Cronbach's alpha value of >0.70. The researchers also adopted McCroskey and Richmond's coding and scoring system, weighted mean, and frequency count. Results show that most of the English major students in JRMSU-TC have a moderate level of communication apprehension. Further, there is a difference in the level of communication apprehension when grouped according to group discussion, meetings, interpersonal communication, and public speaking, as well as in the overall weighted mean. Therefore, there is a difference in the level of communication apprehension of the BSED English major students when grouped according to year level. In terms of coping strategies, students used the following strategies: accepting cultural differences, paying attention when talking to others and considering their cultural views, thoroughly preparing before the speech, and thinking of intrinsic and extrinsic motivation as a reward. In this connection, there are proposed interactive activities that may help overcome the students' communication apprehension.

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Author Biography

Elmira C. Rodriguez, Associate Professor, Jose Rizal Memorial State University-Tampilisan Campus, Zamboanga del Norte, Philippines

Elmira L. Colicol-Rodriguez is an Associate Professor V and Instructional Materials Development (IMD) Unit Head of the Jose Rizal Memorial State University – Tampilisan Campus (JRMSU-TC), Zamboanga del Norte, Philippines. She is a faculty member of the College of Teacher Education at JRMSU-TC. She earned her Bachelor of Elementary Education major in English (BEED-Eng.) at the Mindanao State University – Tawi-Tawi College of Technology and Oceanography (MSU-TCTO) as Magna cum Laude in 2003. In 2006, she finished her Master of Arts in Education major in Reading Education (MAED-RE) at the Ateneo de Zamboanga University (ADZU) as a Faculty Grantee of MSU-TCTO Academic Personnel Development Program (APDP). She obtained her Master of Arts in English (MA-Eng.) in 2019 at ADZU as a Faculty Scholar under the Commission on Higher Education (CHED) K-12 Transition Program. She has also earned units in Doctor of Education (EdD) from JRMSU-Main Campus, Dapitan City. As a passionate teacher in her field of specialization, she has attended instruction-related seminars, trainings, and conferences, both local and international. She has also published research in both national and international peer-reviewed journals. She is also involved in the school extension programs and just concluded the JRMSU-TC Project INSPIRE (Insights on Notable Search for Personal Development through Reflective Examples). She is the primary author of the JRMSU BEED Practicum Manual and co-author of Campus Journalism Workbook and Citing Sources Using the 7th Edition APA Style, which are copyrighted instructional materials, and has written flexible learning materials that qualified for external review. Her recent designations include Internal Auditor for International Operation Standardization (ISO) 9001:2015 and Vice-Chair for JRMSU-Tampilisan Campus Communications Team. Currently, she is enrolled at the University of San Jose-Recoletos (USJR), Cebu City, leading to the degree Doctor of Philosophy in English major in Language (PhD.ELang).

References

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Published on: 19-10-2024

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How to Cite

Olam, N., Arceo, L. M., & Rodriguez, E. (2024). Communication Apprehension and Coping Strategies of the English Language Learners: Basis for Interactive Activities Enrichment. Sprin Journal of Arts, Humanities and Social Sciences, 3(10), 47–51. https://doi.org/10.55559/sjahss.v3i10.405
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